At Top Trips Tourism, we value the privacy of our esteemed customers and are committed to collecting only relevant information required for making bookings with us. Our privacy policy outlines our dedication to safeguarding your personal information and ensuring its proper use.

  1. Collection of Personal Information: We collect your personal information when you contact us to inquire about our products and services or make bookings. This typically includes your name, contact details, email address, physical address, credit card or payment details, travel requirements, and referral source. By submitting your information, you consent to Rayna Tours using it to process your orders accurately and promptly.
  2. Use of Information: Any personal information obtained from clients through our website will be utilized by Tours to process bookings, verify credit card details, and provide relevant travel information or subsidiary services. Additionally, this information will be used for auditing, research, and improving our website’s performance.
  3. Privacy of Your Information: All information provided by our customers during online booking, such as name, address, email, and credit card details, is considered private and will not be disclosed or sold to anyone except certain suppliers or third parties essential for processing your order. However, before sharing your information, we ensure that these third parties adhere to our privacy policy and strict security measures.
  4. Legal Disclosure of Information: We may disclose your information if necessary to protect our company’s rights or comply with a court order or legal proceeding.
  5. Non-Personal Information: Top Trips Tours collects data from the website using web logs and third-party service providers. However, this data is mainly used to evaluate the efficiency of our website’s content and features.
  6. Opt-Out: We offer options for visitors to opt-out of having their personal information used for specific purposes. For example, if you don’t wish to receive marketing material such as newsletters or promotional emails, you can request us not to send such information from Rayna Tours or our affiliate websites.
  7. Contests and Surveys: We conduct contests, drawings, and surveys occasionally. Some contests may involve third-party sponsors, and participants will be informed about their involvement and use of personal information. Participation in these contests is voluntary, and you can decide whether or not to disclose your personal information.
  8. Secured Transactions: To ensure data accuracy and prevent unauthorized access to our clients’ personal information, we conduct all transactions through our secure server. We employ technical safeguards like encryption, socket layers, and firewalls to protect sensitive information like credit card details.